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A Twitter Question | A Twitter Answer

implementing a social media culture

Many thanks to Peter Potter for the question.

What are the top 3 tools an organisation can use to implement social media culture?
A crowbar, a mirror and some cakes. Wasn’t being glib—you’ll have to move some people/attitudes, humanise practises/successes and reward/celebrate change.

The above is taken from my random one hour surgeries I hold on Twitter where anyone can ask me anything related to social / digital media.

Twitter conversation link
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