thetrainline.com Sucks

thetrainline.com Sucks

This is the second time this has happened.

It won’t happen again.

Will use another service.

UPDATE : Some social media responses from Facebook and Twitter:

thetrainline.com Sucks

6 Comments

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  • Reply

    Emma McLean

    Wow. Just wow. I went to their site last night around midnight to check a booking and their site was down too. Please do let us know how this story progresses!

  • Reply

    Katherine_ann

    I had a similar experience with them attempting to find Hannah’s train tickets for Shift. I booked them a month in advance, they stlll hadn’t arrived two days before the conference. 3 customer service people and 2 formal complains later the tickets arrived.

  • Reply

    bobbie gardner

    I hate bad customer service, it makes my blood boil! Did you see my maintenance man post? Would love your advice.B x

  • Reply

    Steve Jones

    That’s shocking! I recently booked tickets with redspottedhanky.com and had a couple of concerns about my ticket but their customer services were fine. If they’d have treated me like this I would’ve flipped!

  • Reply

    Alicia Cook

    Put him in a cupboard!

  • Reply

    Frank Walker

    We visited from the US and were very unimpressed with Trainline.com’s rigidity and lack of customer service. You’d be much better off dealing directly with the rail company itself.

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