Tag: Talk Talk

Update#2: Talk Talk / Tiscali / Roxburghe Debt Collection

talk talk tiscali

What joyous news: TalkTalk and Tiscali could face fines after charging for cancelled services (scroll down and check the comments on this one—so many people affected) Telecom firms threatened with fines for bogus bills:

Ofcom has told TalkTalk to stop trying to collect any non-existent debts, including the use of debt collectors and threats of legal action. People must be refunded if, since 1 January 2010, they have paid bills that should not have been levied. And credit ratings agencies must be told to repair any damaged credit histories.

If you’ve been affected, check out my two previous posts below for how to respond and complain.

UPDATE 23.11.2010: Another Ofcom investigation launched.

UPDATE 28.02.2011: TalkTalk and Tiscali pay £2.5m refunds for bogus bills

Related posts: Update#1: Talk Talk / Tiscali / Roxburghe Debt Collection and Talk Talk / Tiscali / Roxburghe Debt Collection
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Update#1: Talk Talk / Tiscali / Roxburghe Debt Collection

Talk Talk / Tiscali / Roxburghe Debt Collection

At the beginning of February I received a threatening letter and responded the next day with this (get yours here). Nearly 6 weeks on and no response. I contacted Consumer Direct and they have lodged a complaint with the Office of Fair Trading on my behalf—please do the same.

With this fresh approach we can then create a better result (*).

Related posts : Update#2: Talk Talk / Tiscali / Roxburghe Debt Collection and Talk Talk / Tiscali / Roxburghe Debt Collection
Published

Talk Talk / Tiscali / Roxburghe Debt Collection

Talk Talk / Tiscali / Roxburghe Debt Collection

Received this letter tonight. It was forwarded onto me from an address I haven’t lived in for over four years.

It’s a little scary to receive stuff like this as nobody wants their credit rating messed with. I’m still trying to work out a course of action (apart from phoning Talk Talk—previously Tiscali—in the morning) and hopefully doing this will be a good start.

It seems I’m not the only one receiving threats of this kind as you can read here, here and here.

Related posts : Update#1: Talk Talk / Tiscali / Roxburghe Debt Collection and Update#2: Talk Talk / Tiscali / Roxburghe Debt Collection

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