thetrainline.com Sucks

thetrainline.com Sucks

This is the second time this has happened.

It won’t happen again.

Will use another service.

UPDATE : Some social media responses from Facebook and Twitter:

thetrainline.com Sucks



  1. Wow. Just wow. I went to their site last night around midnight to check a booking and their site was down too. Please do let us know how this story progresses!

  2. I had a similar experience with them attempting to find Hannah’s train tickets for Shift. I booked them a month in advance, they stlll hadn’t arrived two days before the conference. 3 customer service people and 2 formal complains later the tickets arrived.

  3. I hate bad customer service, it makes my blood boil! Did you see my maintenance man post? Would love your advice.B x

  4. That’s shocking! I recently booked tickets with redspottedhanky.com and had a couple of concerns about my ticket but their customer services were fine. If they’d have treated me like this I would’ve flipped!

  5. We visited from the US and were very unimpressed with Trainline.com’s rigidity and lack of customer service. You’d be much better off dealing directly with the rail company itself.

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