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BlackBox SocialMedia | Automated Communication

George Bernard Shaw communication quote

Going fishing.

It started with the casting of this tweet:

BlackBox SocialMedia bait tweet

A little bait to catch a bite… four days later, they bit:

BlackBox SocialMedia automated tweet reply

Much in the same vein as SplashMedia (please read the comments), it looks like BlackBox SocialMedia first capture mentions of Twellow, Facebook, Twitter and social media training, then hit these Tweetmailers with an automated reply service directing them to articles on their website (which is basically trying to sell you their services).

It’s easy to understand the above approach as social media presents an enticing opportunity to offer wisdom through targeted communication. And in sharing knowledge the aim is to build a connection (and for these guys, a sale).

There’s another way.

By creating a relationship first, not only do you become aware of the context (which is so important, otherwise, you’ll be responding to questions which haven’t been asked and you’re made to look a little silly—see my tweet and then their response) plus it’s simply more honest.

So what do you think, are BlackBox SocialMedia being savvy or is this lazy marketing? Have you experienced a similar thing on Twitter? Btw BlackBox SocialMedia, feel free to respond in the comments below.

Related posts : Splash Media U And Pete Aspen | A Twitter Mystery
Image credit
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2013 | Create / Curate

Creating / curation is the new black.

And my 2013 theme:

rilke create quote

Creating is action.

Doing.

“Where I create, there I am true”
Rainer Maria Rilke

Public speaking for me is a hugely innovative exercise. Many folks don’t understand the work and expressive energy that goes into a presentation and its delivery (especially if you don’t use a script or practice like me then the execution itself is very much an inventive act).

I. Want. To. Do. More. And. Get. Better.

But, also, taking the time to craft the opening video here or the images which compliments the text, is part of what I mean.

It’s the realisation of discovering what you’re good at plus what you’re passionate about then using that to spark creation.

Deconstructing. Starting. Expanding. Mashing up ideas. Disrupting. Smiling. Thinking.

Look out 2013 for lines in the sand and new ventures.

clay shirky curation quote

There are two areas of curation which hold my interest: developmental and experiential.

“Curation solves the problem of filter failure.”
Clay Shirky

Developmental

How do you / your organisation / company view curation? What role does it play in broadening discussions and skill development internally? How are you using it to celebrate those in your industry or even as a way of extending yourself?

The rise of the individual digital curator (thanks to sites like Tumblr / Pinterest) allows for a wider interpretation of the more traditional role. Although, the leaders in the field (Tina or Jason or Maria or Shaun etc) demonstrate a higher purpose rather just serving individual tastes, but that of aiming to inspire, educate, challenge, explode wonder, intrigue, curiosity, in their audience.

The idea of curation as a(n online) skill is hardly ever discussed in articles / conversations around social media. My argument is that it will become increasingly crucial to individual and organisational development—as the signal vs noise ratio of companies / organisations, let alone a sector or industry, continues to increase, so to is the need to understand how to navigate and sift through the information and concentrate it into action.

This is sucking the juicy wisdom out of the web and humanising it for good.

Experiential

TEDxTeAro (I’m the license holder) is an example of experiences as curative event.

There are two things to be announced in the New Year around stretching the idea of traditional events: one for Wellington-based creatives (to be made public next week) and the other for social media mavens like myself who want to explore the next set of questions (who understand the difference between strategy and culture and who want to get away from ‘how to use Twitter / Facebook’ to advertise in a slightly different way and sell stuff).

More to follow but thinking it’s time play around with event formats and offer attendees more than a seat and people talking at them.


What’s your 2013 theme? What do you think of mine? Leave a comment below you lovely tribe of readers you.

Clay Shirky image attribution
Video music via Oddworld
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Things The Internet Needs | Part 1: AdPants

adpants

First world problem solving.

Every time you skip a YouTube advert (after being forced to watch 5 seconds) or mute the new evil 15 second ones, a Tweet / Facebook update is sent out referencing the brand in question saying something like:

“Thanks @[nameofbrand] for hijacking my @YouTube time with your old school ad #adpants”

Advertising via interruption on the web is awful, lazy and tasteless. Old paradigm thinking in new world playgrounds. It doesn’t work.

Who wants to build a Chrome extension or some other programme / app which does the above? Can it be made? If so maybe we could crowfund it—who’s game?

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TEDxTeAro Review | Reflecting

dk at tedxtearo

100 enthused attendees, 8 wonderful speakers, 6 skilled partners, 3 lovely sponsors, 1 very happy licensee holder.

On Saturday, TEDxTeAro made me smile with my heart.

Ideas from the stage included:

sarah wilson

“fear is something we don’t usually run towards” / “adventure is any undertaking where the outcome is unclear” / “we breathe in and inspire” | Sarah Wilson

evan thomas

“everything always has a [maker] story behind it” / “[digital] fabrication is a grass roots technology” | Evan Thomas

emma saunders

“success doesn’t lead to happiness, happiness leads to success” / “19% chance of a faster diagnosis if your doctor is happy” / “[cultivate happiness through] compassion, conscious acts of kindness, gratitude” | Emma Saunders

anja geelen

“we’re genetically wired to be in nature” / “we are biologically designed for play” / “children download [real life] experiences into their brains” | Anja Geelen

anna guenther

“even though it’s a young industry there are already 300 crowd funding platforms out there” / “it’s a disruptive innovation” / “collaboration is the new black” | Anna Guenther

dan khan

“the innovation ecosystem needs to be led by entrepreneurs with 20 years of history” / “innovation is bred at the boundary of constraint” | Dan Khan

ben forman

“our teaching has yet to catch up with our environment” / “comfort is boring” / “go nuts, do stuff and have fun” | Ben Forman

alex hannant

“we can’t negotiate with a planet which doesn’t speak english and which is much bigger than us” / “create unreasonable ideas” / “social enterprises focus on a geniune need (rather than creating one to sell)” | Alex Hannant

My focus now:

  • how do we improve?
  • how do we ensure momentum is not lost?
  • how do we scale and match the personal nature of this event?

A HUGE thank you to everyone involved, the speakers, sponsors, partners, attendees, TED and its community etc etc etc

What were your highlights?

Onwards to TEDxTeAro 2013.

Related posts: Today I Will Be Busy | TEDxTeAro Goes Live, TEDxTeAro | Dates And Location Announced and Announcing TEDxTeAro | Steering A Very Important Ship
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Strategies vs Culture | Influencing Excellence

culture quote drucker

Replacing strategy with culture.

The following lines were featured in an exit report for my previous role:

…this is less about strategies and more about culture. Create the habitat and the habit will follow.

Something I’ve been saying for a while about social media and more importantly, change (whether it be departmental, organisational, individual etc).

Then the above [quote in the image] came along and I had to go outside and get some air.

Allow it to sink in.

Take some time to realise its importance.

Then adopt and adapt, embrace and move on, richer.

Thank you Peter Drucker.

How do you create a better culture for your organisation / company / for yourself?

Image credit via Drucker Institute
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Splash Media U And Pete Aspen | A Twitter Mystery

magnum pi

Digital investigator.

Mr Pete Aspen recently tweeted me the following question:

do you know if @splashmediau is a good place for a newbie to learn how to become a social media manger?

Now I always click into the profiles of those who have taken the time to tweet me (especially if I’m asked to give an opinion on something). I’ve heard of Splash Media in the past and thought Mr Aspen had tracked me down due to my very previous role as a social media manager.

After scrolling through every one of Mr Aspens 1,906 tweets (at the time of writing this afternoon), it became evident though that all he’s doing is asking the same question about social media training and certification programmes.

However, nearly 25% of all tweets (448) references @splashmediau.

Note the timestamps on the right hand side of the tweets below:

peteaspen automated

Nothing wrong in using timed tweets as to not overload your followers or even strategically ensure it’s when most of them are online, but something is not right here.

As an experiment I engaged Mr Aspen with a reply to try and gain a response:

peteaspen reply

I heard nothing back (as of yet).

There are two conclusions to be made, either:

  • Mr Aspen is using Twitter as a micro-advisory or research platform, tweeting on only one topic / question in an attempt to gain insights for what could be a myriad of reasons; or
  • Mr Aspen is a poor automated attempt by @splashmediau to highlight their services

If it is the former then surely @splashmediau (who would be seeing his tweets they are mentioned in) should be all over Mr Aspen to either demonstrate their services (as he’s an obvious customer) or kindly asking him to refrain from referencing them constantly because he’s certainly not helping their reputation.

If it is the latter… well, you make up your mind. Maybe there’s a third reason. What do you think is happening here my little Magnums?

By the way, Mr Aspen and @splashmediau, the floor is yours, feel free to comment below as well.

Image credit to magnum-mania

UPDATE (a few hours later): take a look at the first (right at the botom) and seventh followers of our friend Mr Aspen:
peteaspen followers

UPDATE (10.11.12): As you can from the comment and this tweet below, there has been a response:

pete aspen response

What do you guys think now?

Related post: BlackBox SocialMedia | Automated Communication
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My Next Mobile Phone | Looking At / For Options

iPhone 4's Retina Display v.s. iPhone 3G

iPhone 5 competitors.

Next month I will be handing back my iPhone as I pivot and go freelance again.

Am very tempted by the iPhone 5 ALTHOUGH can be persuaded to try one of the other brands on the market.

So…:

  • Samsung (never had one of yours before)
  • Motorola (ah, I still use my L7 RAZR as my presentation clicker), and / or
  • Nokia (creators of one of my favourites phones, the N95 8gb)

…want to get your devices in the hands of a key influencer in the Wellington / NZ scene who’s also got the license to run a TEDx here in December?

Image credit
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Piano Grades | Transitioning Out Of Social Media

piano

Time to pivot.

“I was surprised, as always, by how easy the act of leaving was, and how good it felt. The world was suddenly rich with possibility.”
Jack Kerouac, On The Road

18th October 2012 is my final day as social media manager with current employers CORE Education.

After 6/7 years serving the social media space the following metaphor has developed:

Imagine learning to play the piano. Putting in the years to hone your skills / knowledge which enables you to reach grade 6.

You’re then asked to share your insights with those who are at a lower grade, which you do willingly (it’s a wonderful feeling to assist and inspire others).

After a while of playing the same tunes, answering the same questions, giving the same answers, the urge returns to explore further levels and challenges.

This is not a criticism or a statement of arrogance, it’s a description which outlines where I am with social (media, or, just, the web).

The coming months will be the last devoted to delivering specific social media services and talks. Will always be happy to share my thoughts / experience / knowledge with others, it’s just that now my interest is in the next set of questions around:

  • creativity
  • innovation
  • ideas
  • excellence
  • humanisation
  • simplification
  • effectiveness
  • action
  • wisdom
  • exclusivity
  • play

There is a hunger to converse and surround myself with folks who want to challenge, explore, build, create waves. Whose purpose is to delight, astonish, create poignancy. Who are not afraid to try new things, create the space / time needed to cultivate the imagination, mash traditional and new models together, and most importantly, push at the edge of what’s possible.

If anyone has a role they think I could kick ass in which includes the above then please do get in touch. Maybe you’re tired of the whole ‘social’ scene as well—your comments / thoughts / ideas / responses are welcomed below.

Image credit
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How To Empty A Plane | The Solution

theoatmeal inspiration

I have too much time on my hands.

Once a plane lands, a flight attendants walks from the front (or back, depending on which ever way the plane is disembarking) and releases access to the overhead lockers. Only when the attendent has passed the row and released the lock can people get up and collect their things to exit.

This will cut down on the bedlam and scrum of disembarking, allows for a steady and simple flow of exiting people plus a more controlled customer experience.

Would love to do this as an experiment—do you think it would work?

Inspired by real life and this Oatmeal comic.
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